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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margaret Sorrows

November 15, 2024

5  out of  5
rating by Margaret Sorrows
"Great agent. Love her attention to detail and updating me regularly on my insurance. I switched insurance after 33 years with the same agency because of poor customer service, and I’m so happy with this new agent and provider."
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Lesia Southerland

November 15, 2024

5  out of  5
rating by Lesia Southerland
"I wanted to get on here and give a shout out to my insurance agent Miss Jennifer Jackson. Jennifer reached out to me and asked me how much I was paying monthly for my insurance and I shared that information with her. I asked her to do a quote for me and she got me a much better deal and I switched that very day. Glad to be back home with State Farm and super excited to have Jennifer Jackson as my agent. If you need a quote, I highly recommend that you reach out to her and she will do her very best to get you the best deal."
We responded:
"Thanks Lesia, we look forward to earning your business"
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Jessica Lockhart

November 8, 2024

5  out of  5
rating by Jessica Lockhart
"Great customer service."
We responded:
"Thank you, Jessica"
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avery keen

November 7, 2024

5  out of  5
rating by avery keen
"Very kind and understanding. Helped with everything I needed! Got my quote down 100$ from my previous company. I’m very pleased"
We responded:
"Hey Avery! Thank you for the review - We are happy that we were able to help you save and look forward to being your trusted insurance office for a very long time!"
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Marie Nguyen

November 5, 2024

5  out of  5
rating by Marie Nguyen
"I had the please of working with Brook and her team when I was looking to find the best insurance coverage for my home, auto, and cabin. I can confidently say this was the most seamless and stress-free insurance experience I’ve ever had. Specifically, Morgan was incredibly professional, attentive, and patient insurance agent. She took the time to thoroughly explained everything to me. She was so responsive and never pressured me to make a decision. She made what can be a complicated process smooth and easy. I highly recommend Morgan and Brook for any insurance coverage needs."
We responded:
"Marie, we are glad to hear about your excellent experience with Morgan. We take pride in educating our customers and making sure they feel comfortable when it comes to making a decision about their coverage. With that being said, welcome to our State Farm family! We look forward to taking care of you for many years."
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Kristin McHolan

October 31, 2024

5  out of  5
rating by Kristin McHolan
"Jennifer was amazing! Walked me through my coverage, answered all my questions, and got everything set up for me. She made switching to State Farm very easy!"
We responded:
"We appreciate you trusting us with your coverage -Thank you Kristin"
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Ken Kirspel

October 30, 2024

5  out of  5
rating by Ken Kirspel
"Autumn has responded promptly and followed up on any questions I have had. Though I have never met her she is pleasant on the phone."
We responded:
"We appreciate you taking the time to leave a review, Ken. We are always happy to hear that our customers are taken care of"
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Jessica Johnson

October 29, 2024

5  out of  5
rating by Jessica Johnson
"Amazing customer service with people who care"
We responded:
"Jessica, thank you for the very sweet review"
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Charlene Jones

October 25, 2024

5  out of  5
rating by Charlene Jones
"Shout out to Jennifer, she was very nice when helping me with an insurance quote! Thanks for being so patient with me!"
We responded:
"Thanks for the review, Charlene!"
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PLA

October 22, 2024

5  out of  5
rating by PLA
"My unemployment stopped last week and one of my cars is not working. I called Brook's office and spoke with Bree. I explained my situation and she was able to help me. Thank you Bree for going above and beyond 💯🥰❣️"
We responded:
"Thank you for being an amazing customer - We are so glad you continue to trust us to take care of you!"
Profile photo of Philip Eggleton

Philip Eggleton

October 18, 2024

4  out of  5
rating by Philip Eggleton
"When I had a horrible experience with State Farm claims department, Brook stepped in and was able to get our home taken care of after the tornado of '23. Her and her staff, specifically Dawn, Autumn and Jennifer, are awesome!"
We responded:
"Thank you, Philip! We are relieved that we were able to take care of this for you and we appreciate you taking the time to work with us while we got your claim figured out."
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Samantha Cousins

October 17, 2024

5  out of  5
rating by Samantha Cousins
"My insurance agent was very kind and listened to what I needed. And gave me the best price out of anyone"
We responded:
"Thank you, Samantha! Welcome to our State Farm family"
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lauren bunting

October 17, 2024

5  out of  5
rating by lauren bunting
"The agent here is pretty awesome!!!!"
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niccole beckwith

October 11, 2024

5  out of  5
rating by niccole beckwith
"Autumn, where do I start. She is absolutely AMAZING! She is ALWAYS there to help with whatever craziness I have going on. Switching out cars ( adding or taking away), coverages, questions or anything in general she is always willing to help with a smile or a laugh. When she needs to call me back she never fails to do it, even if she is still looking into something for me. I cannot say enough good things about Autumn."
We responded:
"Thank you for the amazing review, Nicole - We enjoy getting to hear about the top-notch service our team is able to provide our amazing customers!"
Profile photo of Doc Dean

Doc Dean

October 11, 2024

5  out of  5
rating by Doc Dean
"I had a tricky question to figure out regarding my auto coverage. Autumn drilled down on the question and got the answer. This SF Office is very responsive, friendly and is careful to always make sure your coverage is the best for your needs."
We responded:
"Thank you, Doc - We enjoy getting to take care of you and appreciate you taking the time to leave us a review"
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RISE Bowling

October 10, 2024

5  out of  5
rating by RISE Bowling
"Brook and her team are always willing to support their customers and community through sponsorships! We appreciate their hard work and dedication to making their community a better place!"
We responded:
"We enjoyed getting to sponsor your tournament and look forward to doing more cool things in the future!"
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CJ Luce

October 10, 2024

5  out of  5
rating by CJ Luce
"Morgan is amazing at customer service and such a delight to talk to! Would recommend her to ANYONE!!"
We responded:
"Thank you for the review, CJ! "
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Zane Galik

October 10, 2024

5  out of  5
rating by Zane Galik
"Wonderful customer experience with Morgan! She took care of our family’s needs promptly and professionally. Thanks Morgan!"
We responded:
"Morgan is the best! We appreciate your business, Zane!"
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Natasha Rodgers

October 7, 2024

5  out of  5
rating by Natasha Rodgers
"Autumn has remarkable customers service. She made sure I had everything I needed for my claim. After my claim was completed she followed up. Great experience with Autumn."
We responded:
"Thank you for sharing your experience with us, Natasha. We are happy that Autumn was able to make your claim process as seamless as possible"
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Robert Scott Lent

October 7, 2024

5  out of  5
rating by Robert Scott Lent
"Jennifer was great and got the coverage I needed at the price I wanted"
We responded:
"Robert - Thank you for taking the time to leave a review. We appreciate it"
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Sara Springfield

September 25, 2024

5  out of  5
rating by Sara Springfield
"Huge thanks to Autumn, she definitely made my last interaction with the office easy and hassle-free."
We responded:
"Thank you for the review, Sara - We appreciate you!"
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Kevin Lawrie

September 23, 2024

5  out of  5
rating by Kevin Lawrie
"Jenn was amazing from start to finish and saved me 50% of my annual home insurance."
We responded:
"Thank you for reaching out and giving us the chance to earn you business, Kevin. We are happy that we were able to provide you with exceptional service and save you money!"
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RareBreed Davis

September 20, 2024

4  out of  5
rating by RareBreed Davis
"I was Recently Online searching for an new auto insurance and Morgan reached out with her Magnetic Customer Service ; Magnificent Morgan was very polite, helpful and knowledgeable in finding me an reasonably priced policy that fits my criteria and Talked me through everything even personal issues so I highly recommend these Ladies by reading others reviews !! Satisfied Customer !!"
We responded:
"How awesome!!! We are so happy to hear about your experience with Morgan and look forward to taking care of you for many years! Thank you!!"
Profile photo of Brigittie ONeal

Brigittie ONeal

September 19, 2024

5  out of  5
rating by Brigittie ONeal
"Dawn was amazing at helping me with all of my insurance needs and with great prices!!! Thanks again so much!"
We responded:
"Thank you so much, Bridgette!"
Profile photo of James A. Throne

James A. Throne

September 16, 2024

4  out of  5
rating by James A. Throne
"Always there to help you!!"
We responded:
"Thank you, James!!!"